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Payment Methods


Deposit Payment
During the checkout process, the customer will be prompted to select a payment method. If "direct deposit" is selected, the customer will be emailed the bank details of the Supplier for the deposit (please note that the customer will only receive an email once we have validated our stock amounts, for this reason the banking details cannot be found on the Supplier). In the email, "reference details" will be given. The goods will be dispatched as soon as the payment clears.

Credit Card Payment
The Supplier uses a payment gateway called VCS (Virtual Card services) - it ensures that all credit card details are 100% secure and operates through the secure gateway. The Supplier does not record any credit card information.

3D- Secure
Shopping with the Supplier is safe and secure - it is the same as shopping with the customers’ credit card at a store! The Supplier makes use of a extra level of security called 3D secure. During the credit card checkout stage, when paying via credit card, the customer will be prompted to enter their secret pin (If the customer does not have a secret pin for online transactions they will need to contact the customers’ bank). This will stop fraudulent credit card attempts. Once the customer has entered their pin correctly, the transaction will be processed.
3 Domain Security - is a new method of security mandated by the Card Associations to enhance the security of online transactions. MasterCard’s product is called "SecureCode" and Visa's product is called "Verified by Visa".

The 3D-Secure refers to three domains involved in the security and they are:
1.    The Acquiring or Merchant's bank
2.    The Card Association's financial networks i.e. MasterCard and Visa
3.    The Issuing or Cardholder's bank.

How does it work? Simply put, the system authenticates the cardholder before the transaction takes place by diverting the browser to the bank that issued the card, who then request some secret, perhaps a pin, from their cardholder that will conclusively prove that this actually is the cardholder entitled to use this card. Once they are satisfied, that this is their cardholder they issue an authentication receipt that is then presented to the merchants’ bank along with the authorization request. If the issuing bank then approves the transaction, they may not charge the transaction back to the merchant because the cardholder disputes the transaction as not being originated by them.

Will it add extra time on to the customer checkout experience? The 3D Secure authentication process is smoothly integrated into the payment process and will usually only add a few seconds to the normal transaction time. A small price to pay for increased protection for the customer as the cardholder.